Please refer to the following answers to frequently asked questions:
1. Shopping services on yonex.com:
a. We are sorry but unfortunately we do not retail products directly on yonex.com, so please get in touch with the contact personnel of your countries own distributor and ask for authorized online retailers.
2. Product price, stock and authorized retailers:
a. Please get in touch with the contact personnel of your countries own distributor, as these matters depend on each individual country.
3. Authenticity of racquets:
a. Please return the racquet to the retailer and inquire about authenticity. Please note we are unable to confirm the authenticity from the codes on the cap and shaft as these are for manufacturing purposes only.
If you need any more information please follow the link below:
4. Warranty and replacement due to defective or broken product:
a. Please return the item to the retailer from where it was purchased and inquire about the local warranty, as every country is different. If you have any other enquiries regarding warranties please get in touch with the contact personnel of your countries own distributor.
5. Sponsorship and equipment supply for local events:
a. Please get in touch with the contact personnel of your countries own distributor as they manage all activities on a local level.