Dear Customers,

We have identified a discrepancy in the engraved length marking on some EZONE 110 and EZONE 115 tennis racquets released on February 28th, 2025.

This affects a limited number of racquets manufactured in China and distributed to the following countries: Denmark, Germany, Italy, South Korea, Panama, Singapore, Switzerland, Thailand, U.K., and U.S.A.

We sincerely apologize for any confusion this may cause.

We want to assure you that this is a labeling issue only. The racquets were crafted to the intended 27.25-inch specification and meet our exact performance standards.

At Yonex, we are committed to crafting the best possible products for athletes around the world. To ensure your continued confidence in the brand, we are offering replacements where necessary.

Please note: Replacement requests are managed only through local Yonex distributors. Yonex Headquarters does not provide direct replacement services.

Affected Products:

• EZONE 110
• EZONE 115

Incorrect engraving: 27.5 inches → Correct Length: 27.25 inches

Please check the following list of affected products: (UPC) / (JAN)

*Only racquets with the incorrect engraving are eligible for replacement

Engraving Error Location

The misprinted marking is located on the side of the frame above the grip.

How to Replace Your Racquet:
Please contact your nearest YONEX Subsidiary or authorized Distributor. They will provide instructions on the return process and the estimated delivery schedule of the replacement.

Contact Information:
Please refer to: Yonex Subsidiaries & Distributors
(Business days and hours may vary depending on location).

Thank you for your continued trust in Yonex.